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Confetti

FAQs

  • WHAT AREAS DO YOU SERVICE?
    Calgary, Cochrane, Airdrie & Okotoks. We will travel to wherever we are required even out-of-state this will incur over night charges and travel and hotel costs.
  • HOW DO I PAY FOR MY DECOR?
    A 20% deposit is required to secure your reservation. The remaining balance is due no later than a day before your event. Short notice events (4 days or less) require full payment.
  • HOW MUCH NOTICE DO YOU NEED?
    We appreciate as much notice as possible, but typically we require at least 24 to 48 hours in advance. This allows us to ensure we have sufficient time to prepare and fulfill your request to the best of our abilities. However, it's always recommended to contact us as early as you can to check our availability and make necessary arrangements.
  • WHAT IS YOUR CANCELATION POLICY?
    A cancellation request must be made in writing by email only. (15 days) prior the event.
  • HOW MUCH A BALLOON DECOR SERVICE COST?
    The cost of balloon decorations can vary depending on several factors such as the complexity of the design, the number of balloons required, the type of balloons used, the size of the venue, and the location.
  • WHAT SHOULD I KNOW ABOUT LATEX BALLOONS?
    Our latex balloons are crafted from natural materials and are entirely biodegradable. Natural latex is a renewable resource, and when balloons made from it are exposed to the elements, they break down naturally over time. This biodegradability ensures that balloons have minimal impact on the environment. However, it's important to note that Mylar or foil balloons, while not biodegradable, can indeed be recycled.
  • HOW LONG DO BALLOONS LAST?
    The lifespan of balloons, both indoors and outdoors, can vary based on several factors, Here are some general guidelines: Latex balloons: Indoors, latex balloons filled with air can last for several weeks, However, extreme temperatures and humidity can affect their longevity. Outdoors latex balloons: Can last for a few hours to a couple of days, depending on weather conditions. Mylar (foil) balloons: Indoors, Mylar balloons filled with air can last for several weeks or even longer. but exposure to sunlight and harsh weather conditions may reduce their lifespan.
  • CAN I PROVIDE MY OWN BALLOONS?
    We prefer to use our own materials to ensure consistency and quality; however, If you have a specific reason for wanting to provide balloons with custom printed logos we are open to discussing it further. Please share your requirements and reasons with us, and we can explore the possibility of accommodating your request while maintaining the overall aesthetic and standards of our decorations.
  • ARE ECO-FRIENDLY BALLOONS BIODEGRADABLE?
    Eco-friendly balloons are typically made from biodegradable materials such as natural latex or plant-based polymers. These balloons break down naturally over time, minimizing their impact on the environment.
  • HOW LONG DO ECO-FRIENDLY BALLOONS TAKE TO BIODEGRADE?
    Natural latex balloons, biodegrade at a rate similar to that of an oak leaf, typically within a few months.
  • CAN ECO-FRIENDLY BALLOONS BE FILLED WITH HELLIUM?
    Yes, eco-friendly balloons can be filled with helium. However, it's important to note that helium-filled balloons will eventually lose their buoyancy, and the length of time they float can vary depending on the balloon type.
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